We want you to be happy with your purchase.
Return Eligibility
Returns are accepted within 7 days of receiving your order.
To qualify for a return, items must:
- Be unused and in original condition
- Include all original tags and packaging
- Be accompanied by proof of purchase
Return Address
VIET KHUE IMPORT EXPORT TRADING SERVICE CO., LTD
37/1A Ho Van Nhanh Street,
Dao Thanh Ward,
Dong Thap, Vietnam
Refunds
Approved refunds will be issued via bank transfer.
Please allow 3–5 business days after inspection for the refund to be processed.
The time required for the refunded amount to appear in your account may vary depending on your bank's or payment provider's processing time.
Return Shipping
If the return is due to:
- A manufacturing defect, incorrect item, or shipping damage, MULTICOLOR will cover all return shipping costs.
- A change of mind, preferred color, or model, the customer is responsible for all shipping costs.